Privacy policy
Privacy Policy Last updated: May 2026
Who we are Matter of Fat is a small batch Canadian skincare brand based in Ontario, Canada. We make tallow and plant oil skincare products sold through matteroffat.ca. You can reach us at matteroffatinfo@gmail.com.
What information we collect
Information you give us:
- Name and email address when you make a purchase or sign up for our email list
- Shipping and billing address when you place an order
- Payment information — processed securely through Shopify, we never store your full payment details
Information collected automatically:
- We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as your IP address, browser type, pages visited, time spent on pages and how you arrived at our site. This data is anonymized and aggregated — we cannot identify you personally from it.
- We use cookies to enable this tracking. You can disable cookies in your browser settings at any time.
Why we collect it
- To process and fulfill your orders
- To send you order confirmations and shipping updates
- To send you marketing emails if you have opted in — you can unsubscribe at any time
- To understand how people use our website so we can improve it
- To improve our products and customer experience
Who we share it with We do not sell your personal information. Ever. We share data only with trusted third party service providers who help us run our business:
- Shopify — our e-commerce platform
- Google Analytics — website analytics
- Meta — advertising and retargeting through our Meta pixel
- Judge.me — customer reviews
- Shopify Email / Klaviyo — email marketing
Each of these providers has their own privacy policy and data practices.
Google Analytics specifically We use Google Analytics to collect anonymized data about how visitors use matteroffat.ca. This helps us understand which pages are most useful, where visitors come from and how we can improve your experience. Google Analytics uses cookies to collect this data. You can opt out of Google Analytics tracking by installing the Google Analytics opt out browser add on at tools.google.com/dlpage/gaoptout.
Meta Pixel We use the Meta Pixel on our website to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site. The pixel collects anonymized data about your visit. You can manage your ad preferences at facebook.com/ads/preferences.
Your rights under Canadian law Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for us to use your information
- Request that we delete your information
To exercise any of these rights email us at hello@matteroffat.com and we will respond within 30 days.
Cookies Our website uses cookies to enable Google Analytics tracking, remember your shopping cart and improve your experience. You can disable cookies in your browser settings though some features of our site may not work properly without them.
Data retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for 7 years for tax and accounting purposes.
Children's privacy Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new date.
Contact us If you have any questions about this privacy policy or how we handle your data please email Christina directly at matteroffatinfo@gmail.com. We take privacy seriously and will always give you a straight answer.